MOVES Policies Related to COVID-19

Please note that the following represents the best guidance available from the CDC, the AVMA, and various state VMAs. This is a rapidly-evolving environment and we will update this policy from time to time as appropriate.

Last Updated: March 20, 2020 at 6:45 PM.

  1. Veterinary businesses are essential. Our specialists stand with our partner clinics and hospitals during this uncertain time.  We have noted and support all of the special measures and changes that you have instituted in your practices during this time of social distancing and PPE shortages, and we are prepared to work with you in new ways to facilitate those changes.
  2. As a company, we are practicing social distancing by no longer conducting in-person consults with pet owners. Our specialists are available to communicate with pet owners via text, phone, and/or FaceTime if necessary.
  3. Guidance on elective procedures is being updated frequently, and currently varies by state. As specialists, our caseload consists primarily of non-elective and emergency procedures for sick and injured pets, and we will continue to be available to meet that need. We acknowledge that extended delays of some procedures commonly considered to be elective could result in negative outcomes. We will work closely with referring veterinarians to evaluate the severity and complexity of cases that require a determination as to the elective or non-elective status of the patient’s needs.
  4. MOVES specialists are taking active precautions to safeguard their own health and the health of others around them, including the veterinarians, technicians, and other staff of our partner hospitals. This includes regular temperature checks and increased protocols for equipment sanitization and hand-washing. We support the precautionary protocols of our partner hospitals and maintain open lines of communication to ensure those protocols are understood and followed.

Additional COVID-19 Resources

The following links will direct you to information from various Federal, State, and academic institutions.